Northern Lights Gardening

Trusted Source Since 1999

 

You may place an order through Northern Lights Gardening using our website or by phone, fax, email, or
by regular mail.
I mportant I nformation Regarding Shipping & Transit Times:
Orders placed before 12:00PM Pacific standard time will ship that day in most cases. Fed Ex picks up and
delivers packages Monday thru Friday only. This means that if you place an order and select 2nd Day as
the shipping method, it will arrive 2 business days after the package has been picked up from our store.
This means that if you place an order at 3:00 p.m. Pacific Standard time on a Friday, we will process and
pack your order immediately, but Fed Ex will probably have already picked up for the day, which means
that your order will be picked up the following Monday (assuming Monday isn't a holiday), and delivered
to you 2 days later (in this case, Wednesday). If you have any questions about how long it will take for you
to receive your order, please call us at 360.715.8585. Even better, you can go to www.fedex.com and track
your order with the provided tracking number.
Most orders are shipped the same day or the next day, depending on what time we receive the order. It may
take longer if we are temporarily out of stock on an item, but to minimize the wait, we may have the item
drop-shipped directly from the manufacturer/ distributor. If we do have an item that you ordered shipped
directly from the manufacturer/distributor, you may receive your order in two separate shipments instead
of the order arriving complete. The bottom line is that we value your business and we will do everything
possible to ensure that your order gets to you as quickly as possible.
If we are out of an item that you ordered, we will attempt to contact you. We will let you know when the
item will be available to you and give you the option of waiting for the item to ship or having the item
removed from your order.
You may choose to have your order shipped by either of two Fed Ex services. We will be adding more
services in the future such as UPS and USPS. Our shopping cart is linked directly with the service and will
automatically calculate the shipping cost based on weight, distance, and the type of service that you specify
during checkout. It does not take into account the fact that we may place multiple items in the same box
in order to save you on the shipping cost. It also does not take into account the fact that some items are
oversized and may cost extra to ship. Please be advised that rather than overcharging some customers and
undercharging others, we may adjust the shipping charge when we process your order. On rare occasions,
this may result in a second charge, or, in most cases, a credit to your account. Please understand that this
only because there are no shopping cart systems available that can take into account the exact dimensions
of the more than 1500 items we sell and how those items can be combined to fit into one or more boxes.
Keep in mind that most companies end up over-charging their customers for shipping because of this.
Please understand that when you choose 2nd Day shipping, this means from the day the order leaves the
store. Keep in mind that it takes us time to gather your order and get it ready for shipping, but we promise
to do it as fast as we can!
Our Online Store offers the following shipping services:
Fed Ex:
Ground (U.S. Only)
2Day (U.S. Only)
Policies, item availability, and prices are subject to change without notice. We are not responsible for any
typographical errors in this website.
To place an order by phone: Simply call us @ 360-715-8585.
To place an order by fax: You may fax an order in if you prefer. Simply send us a list of the items you
would like along with contact information (phone and address where you would like the items shipped).
We will calculate shipping and contact you with a total or any questions regarding the order.

 

You may place an order through Northern Lights Gardening using our website or by phone, fax, email, or by regular mail.

 

I mportant I nformation Regarding Shipping & Transit Times:

Orders placed before 12:00PM Pacific standard time will ship that day in most cases. Fed Ex picks up and delivers packages Monday thru Friday only. This means that if you place an order and select 2nd Day as the shipping method, it will arrive 2 business days after the package has been picked up from our store. This means that if you place an order at 3:00 p.m. Pacific Standard time on a Friday, we will process and pack your order immediately, but Fed Ex will probably have already picked up for the day, which means that your order will be picked up the following Monday (assuming Monday isn't a holiday), and delivered to you 2 days later (in this case, Wednesday). If you have any questions about how long it will take for you to receive your order, please call us at 360.715.8585. Even better, you can go to www.fedex.com and track your order with the provided tracking number.

 

Most orders are shipped the same day or the next day, depending on what time we receive the order. It may take longer if we are temporarily out of stock on an item, but to minimize the wait, we may have the item drop-shipped directly from the manufacturer/ distributor. If we do have an item that you ordered shipped directly from the manufacturer/distributor, you may receive your order in two separate shipments instead of the order arriving complete. The bottom line is that we value your business and we will do everything possible to ensure that your order gets to you as quickly as possible.

 

If we are out of an item that you ordered, we will attempt to contact you. We will let you know when the item will be available to you and give you the option of waiting for the item to ship or having the item removed from your order.

 

You may choose to have your order shipped by either of two Fed Ex services. We will be adding more services in the future such as UPS and USPS. Our shopping cart is linked directly with the service and will automatically calculate the shipping cost based on weight, distance, and the type of service that you specify during checkout. It does not take into account the fact that we may place multiple items in the same box in order to save you on the shipping cost. It also does not take into account the fact that some items are oversized and may cost extra to ship. Please be advised that rather than overcharging some customers and undercharging others, we may adjust the shipping charge when we process your order. On rare occasions, this may result in a second charge, or, in most cases, a credit to your account. Please understand that this only because there are no shopping cart systems available that can take into account the exact dimensions of the more than 1500 items we sell and how those items can be combined to fit into one or more boxes. Keep in mind that most companies end up over-charging their customers for shipping because of this.

 

Please understand that when you choose 2nd Day shipping, this means from the day the order leaves the store. Keep in mind that it takes us time to gather your order and get it ready for shipping, but we promise to do it as fast as we can!

 

Our Online Store offers the following shipping services:

 

Fed Ex:

Ground (U.S. Only)

2Day (U.S. Only)

 

Policies, item availability, and prices are subject to change without notice. We are not responsible for any typographical errors in this website.

 

To place an order by phone: Simply call us @ 360-715-8585.

 

To place an order by fax: You may fax an order in if you prefer. Simply send us a list of the items you would like along with contact information (phone and address where you would like the items shipped). We will calculate shipping and contact you with a total or any questions regarding the order.

 

 

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